Best customer feedback brand monitoring tools in 2025

Chatdesk

Automated insights from customer feedback across channels.

Subscription + from $900/m
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ChattySurvey

Interactive surveys that transform customer feedback collection.

Spokk

A quick feedback collection tool that generates customer reviews.

Chat Summary

Automated chat summaries with sentiment analysis for better insights.

ThumbsUp

User feedback collection made simple and insightful.

ReviewReply

Automated response management for online customer reviews.

Feedbase

Collect and analyze customer feedback with an easy-to-use widget.

Artificial Solutions

Advanced AI for seamless customer interaction management.

Elto

Create custom voice agents to enhance customer interactions.

Tactful

Advanced customer support with AI-driven responsiveness.

Reflectfy

Consolidates customer reviews for real-time reputation management.

Textrics

Analyze text for sentiment and emotional insights.

ClientZen

Automated analysis of customer feedback for actionable insights.