Best customer feedback analysis tools and techniques tools in 2025

YOMO AI

Gather and analyze customer insights for informed decision-making.

OpenCopilot

AI-driven customer support for seamless interactions.

Hellometer

Advanced camera system for tracking restaurant guest experiences.

ReviewReply

Automated response management for online customer reviews.

quanticotrends.com

Real-time social media sentiment tracking for businesses.

ChatBees.AI

AI-powered automation for quick customer support resolution.

CallZen

Automated analysis of customer conversations to enhance insights.

Oh-heck

Streamlined task management and communication for teams.

Vibe Scan

Monitor online customer feelings about brands easily.

Essense

AI-driven insights from customer feedback and competitor reviews.

Platoria

Summarizes customer reviews for informed online shopping.

MagicReply

Automated responses for customer reviews to enhance engagement.

Business App Pro

AI-driven solutions for efficient business operations and customer engagement.

Nextiva

Centralized platform for managing customer communications effectively.

Unthread

Streamlined customer support through integrated communication channels.

Rargus

Insights-driven feedback analysis for product development.

Virtualspirits.com

Create engaging chatbots for websites and messaging apps.

eDesk

Comprehensive customer support management across multiple channels.

Wudpecker

Integrates user feedback with product analytics for clear insights.

Repbot.ai

Automated solution for managing online customer feedback.

Free trial + from $25/m
open
Freshworks

A messaging platform for real-time customer engagement and support.

Ajent

Centralized dashboard for managing customer conversations seamlessly.