Best customer feedback analysis techniques tools in 2025

Unthread

Streamlined customer support through integrated communication channels.

Rargus

Insights-driven feedback analysis for product development.

Virtualspirits.com

Create engaging chatbots for websites and messaging apps.

eDesk

Comprehensive customer support management across multiple channels.

Wudpecker

Integrates user feedback with product analytics for clear insights.

Repbot.ai

Automated solution for managing online customer feedback.

Free trial + from $25/m
open
Freshworks

A messaging platform for real-time customer engagement and support.

Ajent

Centralized dashboard for managing customer conversations seamlessly.

Anecdote

AI-driven feedback analysis for businesses to enhance customer insights.

Feedback Rivers

Centralized feedback management for customer insights and team collaboration.

AutoReviews

Automated responses for customer feedback management.

Sauce

Automated feedback analysis for product improvement and customer insight.

Comments Analytics

Analyze customer feedback to uncover key insights and trends.

AskFast

Create engaging surveys for authentic feedback and insights.

Idiomatic

Analyze customer feedback with AI for actionable insights.

Painboard

Transform customer feedback into actionable insights with AI-driven analysis.

Moonidea

Discover real user needs through social media analysis.

Free trial + from $10/m
open
Comment analyzer

Analyze sentiment in comments for better audience insights.

Dashbot

Advanced analytics for transforming unstructured data into insights.

ThumbsUp

User feedback collection made simple and insightful.

Uservoice

Collects user feedback to guide product development decisions.

talksprout

Gather and analyze customer feedback for insights.

Olvy

Organizes and analyzes customer feedback seamlessly.

spiralup.co

Automates customer feedback analysis for better support insights.

Mention

Monitor online conversations and brand mentions effectively.

Subscription + from $49/m
open