Best customer feedback analysis process tools in 2025

ChatBees.AI

AI-powered automation for quick customer support resolution.

CallZen

Automated analysis of customer conversations to enhance insights.

Oh-heck

Streamlined task management and communication for teams.

Review Insights Pro

Streamlined insights into customer feedback for businesses.

Subscription + from $7.00/m
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Vibe Scan

Monitor online customer feelings about brands easily.

Essense

AI-driven insights from customer feedback and competitor reviews.

Conversagent

AI assistant for real-time customer support in online shops.

Platoria

Summarizes customer reviews for informed online shopping.

MagicReply

Automated responses for customer reviews to enhance engagement.

Business App Pro

AI-driven solutions for efficient business operations and customer engagement.

Nextiva

Centralized platform for managing customer communications effectively.

Unthread

Streamlined customer support through integrated communication channels.

Rargus

Insights-driven feedback analysis for product development.

Virtualspirits.com

Create engaging chatbots for websites and messaging apps.

eDesk

Comprehensive customer support management across multiple channels.

DruidAI

AI-driven agents for seamless business operations and support.

Wudpecker

Integrates user feedback with product analytics for clear insights.

Repbot.ai

Automated solution for managing online customer feedback.

Free trial + from $25/m
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Freshworks

A messaging platform for real-time customer engagement and support.

Ajent

Centralized dashboard for managing customer conversations seamlessly.

Staircase

Proactive customer intelligence and analytics for businesses.

User evaluation ai

AI-driven customer interview facilitation for actionable insights.