Best customer feedback analysis process tools in 2025

Kraftful

Automated feedback analysis for product development teams.

Textrics

Analyze text for sentiment and emotional insights.

InsightQ

Feedback analysis and management for product teams.

Watson Natural Language Understanding

Analyze text data for insights and sentiment.

Repustate

Analyze customer sentiments across various feedback sources.

RevealAI

Gather deep audience insights through engaging conversational surveys.

SummifyYT

Summarizes YouTube comments for quick understanding.

Octane AI

Instantly analyze customer feedback for insights and trends.

Subscription + from $50/m
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Deepform

Feedback management solution for insightful product development.

Rezon8AI

Enhance online reputation management with AI-driven insights.

Four/Four

Real-time analysis of customer interactions for smarter business decisions.

Feedback navigator

Analyze customer feedback efficiently with intelligent insights.

Trieve

Advanced search and recommendation system for enhanced information retrieval.

ReviewElf

A recognition system that rewards and engages employees effectively.

Spokk

A quick feedback collection tool that generates customer reviews.

ChatWizard

Create custom chatbots for websites to automate customer service.

Clustaar

Insight-driven analytics for business growth and customer satisfaction.

simbla-sites.com

Custom CRM creation and management without technical skills.

Akira

Automated feedback management for businesses to enhance reputation.

Serwell

Unified platform for customer interactions and feedback management.

YOMO AI

Gather and analyze customer insights for informed decision-making.

OpenCopilot

AI-driven customer support for seamless interactions.

Hellometer

Advanced camera system for tracking restaurant guest experiences.

ReviewReply

Automated response management for online customer reviews.

quanticotrends.com

Real-time social media sentiment tracking for businesses.