Best customer feedback analysis platform tools in 2025

Anecdote

AI-driven feedback analysis for businesses to enhance customer insights.

Feedback Rivers

Centralized feedback management for customer insights and team collaboration.

AutoReviews

Automated responses for customer feedback management.

Sauce

Automated feedback analysis for product improvement and customer insight.

Comments Analytics

Analyze customer feedback to uncover key insights and trends.

AskFast

Create engaging surveys for authentic feedback and insights.

Idiomatic

Analyze customer feedback with AI for actionable insights.

Enterpret

Unified customer feedback analysis for informed business decisions.

Painboard

Transform customer feedback into actionable insights with AI-driven analysis.

Moonidea

Discover real user needs through social media analysis.

Free trial + from $10/m
open
Comment analyzer

Analyze sentiment in comments for better audience insights.

Dashbot

Advanced analytics for transforming unstructured data into insights.

ThumbsUp

User feedback collection made simple and insightful.

Uservoice

Collects user feedback to guide product development decisions.

talksprout

Gather and analyze customer feedback for insights.

Olvy

Organizes and analyzes customer feedback seamlessly.

spiralup.co

Automates customer feedback analysis for better support insights.

Buyer Persona by Mnemonic

Automated buyer persona generation for effective marketing strategies.

Mention

Monitor online conversations and brand mentions effectively.

Subscription + from $49/m
open
Reflectfy

Consolidates customer reviews for real-time reputation management.

Kraftful

Automated feedback analysis for product development teams.

Textrics

Analyze text for sentiment and emotional insights.

InsightQ

Feedback analysis and management for product teams.

Watson Natural Language Understanding

Analyze text data for insights and sentiment.

Repustate

Analyze customer sentiments across various feedback sources.