Best customer feedback analysis best practices tools in 2025

Uservoice

Collects user feedback to guide product development decisions.

Olvy

Organizes and analyzes customer feedback seamlessly.

Lexalytics Salience6

Text analysis software for insights and sentiment tracking.

Discovery outcomes

AI-driven product management for streamlined innovation and teamwork.

quanticotrends.com

Real-time social media sentiment tracking for businesses.

VoiceOps

Transform conversations into actionable insights for sales and compliance.

Punya ai

Automated customer support through customizable chatbots.

Textrics

Analyze text for sentiment and emotional insights.

Vibe Scan

Monitor online customer feelings about brands easily.

Appinion

Gather and analyze customer feedback effortlessly.

Proxem Text Analysis

Advanced text analysis for customer insights and market trends.

Octane AI

Instantly analyze customer feedback for insights and trends.

Subscription + from $50/m
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Feedbase

Collect and analyze customer feedback with an easy-to-use widget.

Discovery ai

Centralizes customer insights for informed product development.

Chatdesk

Automated insights from customer feedback across channels.

Subscription + from $900/m
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Deep-talk.ai

AI-driven insights from customer and employee feedback.

Staircase

Proactive customer intelligence and analytics for businesses.

JSON Scout

Transform messy data into structured JSON effortlessly.