Best customer expectations tools in 2025

Ngsurvey.com

Efficiently gather and analyze customer feedback through surveys.

Kapiche

Automated feedback analytics for understanding customer sentiments.

RoboReply

Automated review management for improved local visibility.

Feedbase

Collect and analyze customer feedback with an easy-to-use widget.

Chatdesk

Automated insights from customer feedback across channels.

Subscription + from $900/m
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Helpdesk

Streamlined customer request management for better support efficiency.

Cycle 3.0

Streamlines feedback collection and management for product teams.