NovaTalks
Comprehensive customer support system unifying communication channels.
NovaTalks is a customer support system that brings together various communication methods into one easy interface. It allows businesses to answer customer questions through voice calls, online chats, emails, and popular messaging apps like WhatsApp and Facebook Messenger.
This system automates customer inquiries, which lowers costs and enhances service quality. It integrates smoothly with existing tools and provides analytics to help improve customer interactions. NovaTalks also allows businesses to personalize their communication strategies and track performance metrics in real-time, making it a valuable asset for enhancing customer satisfaction and efficiency.
- Automate customer support responses
- Improve response time for inquiries
- Integrate chatbots for 24/7 service
- Analyze customer interaction data
- Manage multiple communication channels
- Personalize customer communication strategies
- Enable quick response via messaging apps
- Track performance metrics in real-time
- Facilitate seamless handoff between agents
- Automate email marketing campaigns
- Integrates multiple communication channels
- User-friendly interface for customer support
- Automates responses to reduce workload
- Offers real-time analytics for performance tracking
- Supports customization to meet specific business needs
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Product info
- About pricing: Free + from 360 Π³ΡΠ½/ΠΌΡΡΡΡΡ
- Main task: π€ Customer support platform
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Target Audience
Customer support teams Sales departments E-commerce businesses Contact center managers Marketing professionals