Inkeep

Inkeep

AI-driven customer support for improved user experience.

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Inkeep screenshot

Inkeep is an AI-driven system designed to enhance customer support and user experience. It allows businesses to create a knowledge base that users can easily navigate.

Information is readily available, enabling users to find answers quickly. This system integrates AI chat and search functions into existing platforms, resulting in faster, more accurate responses.

Inkeep also assists support teams by generating draft responses and summaries for customer inquiries.

By streamlining the self-service support experience, it reduces the workload for human agents. This leads to improved customer satisfaction, as users receive the help they need without unnecessary delays.


  • Automate customer support responses
  • Generate FAQs from resolved tickets
  • Enhance help center functionality
  • Integrate AI into existing documentation
  • Provide instant answers to user queries
  • Analyze user interaction data
  • Create actionable content gap reports
  • Streamline onboarding documentation
  • Improve response time in live chats
  • Facilitate user self-service support
  • User-friendly integration process
  • AI-generated responses enhance support efficiency
  • Provides insights on content gaps
  • Customizable to fit various platforms
  • Supports multiple industries and use cases

Self-service support User interaction analysis Content gap reporting Onboarding documentation Response time improvement Customer satisfaction enhancement Ai-powered solutions Instant answer provision Support team assistance User support optimization Information accessibility User experience improvement Automated faqs generation Customer experience enhancement Documentation integration
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