Best user support strategies tools in 2025

Question Base

Transforms Slack chats into an organized knowledge base.

Workativ

Automate workflows and create AI-driven chatbots effortlessly.

Front

Customer support solution for team collaboration and quick responses.

ChatNode

AI-driven support ticket prediction and resolution.

InboxGPT

AI-driven email reply assistant for enhanced customer support.

Document360

Create and manage a comprehensive knowledge base for users.

Free + from $99/m
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PlugLead

Automates WhatsApp interactions for better customer engagement.

Free trial + from $97/m
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Web2Chat

AI-driven live chat for seamless customer support management.

Kapa.ai

AI-driven assistant for instant technical support and knowledge access.

GPTHelp

Automated chatbot for instant customer support on websites.

SupportBee

Efficient customer support ticket management system.

JivoChat

Manage customer interactions across multiple channels seamlessly.

Serviceaide

AI-driven solution for efficient enterprise service management.

Tactful

Advanced customer support with AI-driven responsiveness.

Flowity AI

Automates workflows using artificial intelligence for better efficiency.

Glassix

Streamlined customer messaging for enhanced support efficiency.

Wallu

Automated chatbot for 24/7 customer support on Discord.

Tymely

Advanced AI for automated customer service inquiries.

Sprinklr

Unified customer engagement for improved satisfaction and loyalty.

TheLoops

AI-powered support enhancement for faster customer service resolution.

Capacity

Automates customer support across multiple channels.

Agenthost.ai

Create and deploy AI agents for various business tasks.

AptEdge

Connects support activity with knowledge for faster issue resolution.

MailAgent

Automated email drafting for efficient customer communications.

Flochat

Automates chat interactions for SaaS teams without coding.