Best tools to track customer journey metrics in 2025

Nextiva
Nextiva

Centralized platform for managing customer communications effectively.

Free
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📞 Customer engagement • 📊 Centralize customer interactions
Free Estimated Delivery Date Widget
Free Estimated Delivery Date Widget

Accurate delivery date predictions for online shopping.

Subscription + from $9/m
Visit
📦 Delivery date predictions • 📈 Sales conversion rates
Vibe Scan
Vibe Scan

Monitor online customer feelings about brands easily.

Paid
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📊 Brand sentiment analysis • 📈 Online engagement metrics
VocAI
VocAI

AI-driven insights for understanding customer interactions.

Free + from $179/m
Visit
📊 Customer feedback analysis • 🚀 AI chatbots
BigSpeak
BigSpeak

AI-driven sales and insights for visitor attractions.

No pricing info
Visit
🎟️ Managing customer experiences • 📊 Visitor data analysis
Send In Blue
Send In Blue

Multi-channel marketing for enhanced customer engagement.

Free + from $8.08/m
Visit
🤖 Sales management • 🔄 Automate customer follow-ups

Related Categories

🤖 Analyze customer feedback trends 📞 Communication centralization 📊 Customer experience improvement tracking 📞 Customer feedback improvement tracking 📞 Customer follow-up strategies 📞 Customer interaction integration 📊 Customer journey effectiveness 📈 Customer journey metrics tracking 📊 Customer service centralization 🌟 Enhance customer service quality ⏱️ Improve response times to inquiries 📞 Multichannel communication strategies 📞 Multichannel support 🎯 Segment customers for targeted marketing 🔄 Streamline customer onboarding processes