Best technical issue management tools in 2025

Site24x7

Monitor website, application, and server performance in real-time.

AptEdge

Connects support activity with knowledge for faster issue resolution.

Question Base

Transforms Slack chats into an organized knowledge base.

Wallu

Automated chatbot for 24/7 customer support on Discord.

SuperOps.ai

A comprehensive IT management solution for service providers.

Geekbot

Automates daily updates and team communication in remote settings.

LogicMonitor

Real-time monitoring for IT infrastructure and applications.

Shakio

Streamlined API management for development and testing.

Uptrends

Monitor website and API performance with real-time alerts.

Hasura

Universal data access layer for next-gen applications and AI.