Service Quality Metrics Tools

Gladly
Gladly

Customer-focused engagement platform for meaningful interactions.

Paid
⚙️ Workflow streamlining • 🏪 Retail customer support
Omilia
Omilia

Automated conversational AI for customer engagement and support.

No pricing info
💬 Conversational AI • 🤖 IT support optimization
Agent M
Agent M

Framework for creating conversational AI agents across channels.

Free + from $99/m
🎯 Agent m framework • 🤖 Knowledge base streamlining
TalkbackAI
TalkbackAI

Automated responses for customer reviews that enhance engagement.

Free + from $5/m
📞 Customer service • 🤖 Automate customer responses
Einstein GPT
Einstein GPT

AI-driven insights for personalized customer experiences and workflow efficiency.

Paid
🌐 AI integration • 💬 Real-time chat support
ChatWizard
ChatWizard

Create custom chatbots for websites to automate customer service.

Free + from $9.00/m
💬 Chatbot design • 🤖 Chatbot integration
airkit.com
airkit.com

AI agents providing instant support for eCommerce inquiries.

Paid
🤖 Customer service automation • 🤖 Multi-channel support

Related Categories

💼 Business service improvement 🎯 Customer journey management 🏥 Healthcare feedback analysis 🏥 Healthcare service metrics 🔍 Insight-driven strategies 💡 Insightful feedback analysis 🌐 Omnichannel service delivery 📊 Patient satisfaction metrics 🤖 Real-time feedback analysis 🛒 Retail customer experience 🛍️ Retail service optimization 📞 Service delivery metrics 📈 Service efficiency metrics 📅 Service process optimization 🤖 Ticket resolution management