Best proactive customer engagement tools in 2025

Choosier

Visual decision-making made quick and collaborative.

WisdomRead

Trusted online gaming environment for slots and togel enthusiasts.

Newsprint

Delivers personalized news updates for professionals.

Moonidea

Discover real user needs through social media analysis.

Free trial + from $10/m
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Microsoft Azure Text Analytics

Automated solution for extracting insights from text data.

PollPebble

Collect insights through customizable surveys for businesses.

Textrics

Analyze text for sentiment and emotional insights.

Feedbase

Collect and analyze customer feedback with an easy-to-use widget.

Chatdesk

Automated insights from customer feedback across channels.

Subscription + from $900/m
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Anecdote

AI-driven feedback analysis for businesses to enhance customer insights.

Feedback Rivers

Centralized feedback management for customer insights and team collaboration.

ChattySurvey

Interactive surveys that transform customer feedback collection.

Idiomatic

Analyze customer feedback with AI for actionable insights.

Clustaar

Insight-driven analytics for business growth and customer satisfaction.

MARA

AI-driven review response generator for hotels.

ThumbsUp

User feedback collection made simple and insightful.

Uservoice

Collects user feedback to guide product development decisions.

Lexalytics Salience6

Text analysis software for insights and sentiment tracking.

Discovery outcomes

AI-driven product management for streamlined innovation and teamwork.

quanticotrends.com

Real-time social media sentiment tracking for businesses.

VoiceOps

Transform conversations into actionable insights for sales and compliance.

Punya ai

Automated customer support through customizable chatbots.

Vibe Scan

Monitor online customer feelings about brands easily.

Appinion

Gather and analyze customer feedback effortlessly.

Essense

AI-driven insights from customer feedback and competitor reviews.