Best helpdesk records tools in 2025
AI-driven support ticket prediction and resolution.
Free
open
Unified platform for customer interactions and feedback management.
No pricing info
open
Automated customer interaction through intelligent chat support.
Free
+ from $99/m
open
AI-driven customer interaction management for efficient support.
Free
+ from ₦10,000/m
open
Automated solution for efficient customer support management.
Free
+ from $99/m
open
AI-powered customer support automation for faster resolutions.
Streamlined data management and communication for businesses.
Free
+ from $27/m
open
Monitor AI perceptions of individuals, brands, and products.
Paid
open
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Agent workload management
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Customer inquiry analysis
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Customer service alerts
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Enhance knowledge base utilization
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Helpdesk follow-up
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Helpdesk performance metrics
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Helpdesk reminders
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Helpdesk scheduling
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Helpdesk tracking
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Improve ticket resolution times
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Knowledge base improvement
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Support ticket follow-up
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Support ticket tools
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Ticket deflection strategies
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