Best customer service user feedback tools in 2025

Slacksift

Quickly summarize conversations in Slack for better clarity.

Kaption AI

Transcribes and summarizes voice messages for quick reading.

SocialBotify

Automatically formats social media links for Telegram groups.

Machato

Native client enhancing conversation management for macOS users.

Legacy AI

Connects vintage Macs with modern AI capabilities.

Concurrence.ai

Automated chat moderation for safer online communities.

Hinge Openers

Clever conversation starters for online dating success.

Salesmsg

Streamlined SMS texting and calling for businesses.

Mumble

Streamlined communication for businesses through WhatsApp integration.

Sunoh

Speech recognition tool for quick clinical note-taking in healthcare.

Gengis Khan

AI-driven messaging for organized and efficient communication.

Sanjaya chatbot

AI-powered assistant for streamlined conversations and notifications.

Freshworks

A messaging platform for real-time customer engagement and support.

Jinnah

AI-driven communication management for streamlined messaging.

Keywords AI

Streamlined performance monitoring for AI applications.

commentguard.io

Automated comment moderation for social media interactions.

ChatBotKit

Build conversational AI bots for improved customer interactions.

impaction.ai

Data analysis for chatbot interactions and performance optimization.

BotMagic

Create customizable AI chatbots to streamline communication.

Retune

Create customized chatbots without any coding experience.