Best customer service satisfaction metrics tools in 2025

RoboReply

Automated review management for improved local visibility.

Document AI by Relevance

Efficiently extracts and organizes data from various documents.

Thrivebase

AI-driven chatbot for instant customer engagement and support.

Formsite

Create and customize online forms and surveys effortlessly.

Qvantify

AI-driven interviews streamline customer feedback collection.

Insightio

Extract actionable insights from customer discussions efficiently.

Coora AI

Discover personalized product recommendations effortlessly.

Symanto

Advanced AI for deep consumer behavior insights and marketing strategies.

Parlamind

Intelligent software for seamless customer communication and analysis.

Gladly Sidekick

AI-driven customer interactions for personalized support experiences.

Deepform

Feedback management solution for insightful product development.

Qolabot

Streamlined customer engagement and reputation management for businesses.

Liveperson

Automated customer engagement through conversational AI technology.

Testimonial Questions Generator

Generate customized questions to gather customer testimonials.

Feedbase

Collect and analyze customer feedback with an easy-to-use widget.

BetterFeedback

Dynamic feedback collection through engaging AI conversations.

Notably

Streamlined research data organization and analysis for teams.

Talk to Merlin

AI-driven platform for fast customer interviews and insights.

Rezon8AI

Enhance online reputation management with AI-driven insights.

Humains

AI agents providing human-like customer interactions.

Cycle 3.0

Streamlines feedback collection and management for product teams.

MySocialPulse

Real-time emotional insights for better brand engagement.

Persana AI

Automated sales prospecting for seamless outreach and engagement.

Emma AI

Custom AI assistant for quick and accurate information access.

Deep-talk.ai

AI-driven insights from customer and employee feedback.