Best customer service performance metrics evaluation tools in 2025

Mindpip

Combines human and AI for efficient customer support.

Babble

Create customized chatbots for customer interaction and support.

Re:amaze

Centralized customer support for seamless communication and engagement.

Interactions

Advanced conversational AI for enhanced customer interactions.

Intelswift

AI-driven customer inquiry response automation for businesses.

PerfectBot

Automated solution for efficient customer support management.

airkit.com

AI agents providing instant support for eCommerce inquiries.

Boost AI

Automated conversational AI for enterprise customer support.

Salesforce Einstein AI

AI-driven insights for personalized customer interactions and automation.

HubSpot AI

AI-powered insights for smarter customer engagement and marketing.

CSM | Servicenow

Streamlined support for enhanced customer satisfaction and agent efficiency.

HubSpot Service Hub

Streamlined customer support management for businesses of all sizes.