Best customer service performance analysis tools in 2025

SiteGPT

AI-driven customer support that responds 24/7 using your website's content.

Kustomer

AI-powered customer support for faster, personalized assistance.

Presbot

AI chatbot for engaging website visitors and generating leads.

Auralis Zap

AI-driven support for instant customer inquiry resolution.

Kizunna

Virtual assistant for sales meetings that automates note-taking.

Unsurvey

Get quick insights with AI-driven customer interviews.

Anecdote

AI-driven feedback analysis for businesses to enhance customer insights.

Feedback Rivers

Centralized feedback management for customer insights and team collaboration.

fpt.ai

AI-driven solutions for automating customer engagement and operations.

Tars Prime

Create conversational chatbots for customer engagement and support.

Google Natural Language API

Analyze text for insights and sentiment with advanced machine learning.

Comments Analytics

Analyze customer feedback to uncover key insights and trends.

Symanto Text Insights

Data analytics for understanding customer behavior and preferences.

Feathery

Create professional web forms in seconds with AI-generated designs.

Reachout

Create personalized video messages quickly and effortlessly.

ChattySurvey

Interactive surveys that transform customer feedback collection.

TalkbackAI

Automated responses for customer reviews that enhance engagement.

Wondering

Speedy user research and feedback collection for businesses.

KaraboAI

Automated chatbots for seamless customer communication.

Waakif

Integrated system for order management and customer loyalty.

User evaluation ai

AI-driven customer interview facilitation for actionable insights.

Einstein GPT

AI-driven insights for personalized customer experiences and workflow efficiency.

Cardinal

Centralized insights platform for enhancing product decision-making.

Enterpret

Unified customer feedback analysis for informed business decisions.

Front

Customer support solution for team collaboration and quick responses.