Best customer service metrics analysis tools in 2025

ChatFlow
ChatFlow

AI chatbot for automating sales and support interactions.

Free + from $19/m
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📈 Lead generation • 🤖 Visitor data capture
subex.com
subex.com

Advanced solutions for telecom operational efficiency and fraud management.

Free
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🔒 Security • 📊 Analytics
Stochastic
Stochastic

AI-driven communication for instant, accurate responses.

Free
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💵 Fund transfers • 📊 Real-time data
KnowledgeBase AI
KnowledgeBase AI

Self-service knowledge center for customer support and engagement.

Free + from $49/m
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📚 Knowledgebase • 🏢 Internal efficiency
Gladly
Gladly

Customer-focused engagement platform for meaningful interactions.

Paid
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⚙️ Workflow streamlining • 🏬 Retail service metrics

Related Categories

🤖 AI support solutions 💻 Customer service assessments 🤖 Customer service performance assessments analysis 🤖 Customer service performance evaluation 🤖 Customer service performance evaluations analysis 🤖 Customer service performance insights analysis 📈 Customer service performance metrics analysis 🤖 Customer service performance software analysis 🤖 Customer service performance trends analysis 📞 Customer service ratings 🤖 Customer service reports 🤖 Financial fraud detection 🤖 Interaction scalability 🤖 Response time streamlining 📈 Upselling facilitation