Best customer service improvement metrics tools in 2025

Teneo

Automated AI agents for efficient customer support across channels.

Loris

Transforms conversations into actionable insights for businesses.

Trustpilot

Customer review platform for sharing and reading business experiences.

Typewise

AI assistant for seamless customer communication and engagement.

Adadot for Developers

Insightful analytics for engineering teams and their dynamics.

Layerup

AI-based conversational agents for 24/7 customer support.

Chat2Stats

Real-time chat analytics for customer insights and engagement.

Interactions

Advanced conversational AI for enhanced customer interactions.

Wonderway Coach

Automated sales coaching for real-time feedback and insights.

Presbot

AI chatbot for engaging website visitors and generating leads.

QuickBotAI

Automated customer inquiry management for enhanced support.

Auralis Zap

AI-driven support for instant customer inquiry resolution.

Intelswift

AI-driven customer inquiry response automation for businesses.

Bothatch

Create custom AI chatbots for meaningful customer interactions.

DialSense

Voice assistants designed for efficient customer support interactions.

macha

Intelligent AI agents for efficient customer support interactions.

AI Writer & Grammar Checker Tool – AImReply

Enhance writing and communication with intelligent grammar assistance.

Uktob.ai

AI agents enhance customer service and sales interactions.

Front

Customer support solution for team collaboration and quick responses.

Aircall

A business communication system for high-performing teams.

Free trial + from $30/license
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Datazom

Custom AI assistants for 24/7 customer support and engagement.

Acquire

Streamlined customer support with unified communication channels.

Read Speaker Coach

Personalized feedback for improving communication skills.

IntegraBot.ai

AI agents for automated customer interactions and inquiries.

AIPEX

AI-driven guest engagement for seamless hospitality experiences.