Best customer feedback summarization tools in 2025

Chatdesk

Automated insights from customer feedback across channels.

Subscription + from $900/m
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Tactful

Advanced customer support with AI-driven responsiveness.

Reflectfy

Consolidates customer reviews for real-time reputation management.

Textrics

Analyze text for sentiment and emotional insights.

ClientZen

Automated analysis of customer feedback for actionable insights.

Anecdote

AI-driven feedback analysis for businesses to enhance customer insights.

User evaluation ai

AI-driven customer interview facilitation for actionable insights.

Enterpret

Unified customer feedback analysis for informed business decisions.

R2 Copilot

A private AI assistant that keeps your data secure and confidential.

Wonderflow

Transform scattered feedback into actionable consumer insights.

Email 5

Interactive email experience with multimedia integration and enhanced security.

Gptguard

Secure online conversations with privacy-focused text generation.

Freechat.run

Secure local chat application for macOS users prioritizing privacy.