Best call center operations tools in 2025

Ortto
Ortto

All-in-one marketing automation and analytics solution.

Free
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📊 A/b testing • 📱 SMS messaging
Predict
Predict

Enhances marketing strategies using neuroscience insights.

Paid
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🎭 Design • 📈 Marketing
TheLoops
TheLoops

AI-powered support enhancement for faster customer service resolution.

No pricing info
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📈 Outcomes • 🔍 Case resolution improvement
SmartAction
SmartAction

Automate customer support with AI-driven assistance.

Subscription
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🛠️ Automation • 🤖 Customer service engagement
Cresta
Cresta

Generative AI that enhances contact center interactions.

No pricing info
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📞 Call management • 🎯 Agent training enhancement
Dixa
Dixa

A customer service platform blending AI and human support.

Paid + from $39/m
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🔄 Data • 🧠 Link
Intellecta
Intellecta

AI chatbot that transforms customer interactions and boosts sales.

Free
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🎨 Chatbot solutions • 🤖 Chatbot integration

Related Categories

📞 Call center operational efficiency 📞 Call center service customer engagement 📞 Call center service customer satisfaction 📞 Call center service customer support 📞 Call center service quality improvement 📞 Call center service responsiveness 📞 Call center service solutions provider 📞 Call center service technology solutions 📞 Call center service tools integration 📞 Call center service user experience 📞 Call center service workforce management 📞 Call center support 📞 Customer call management 📊 Interaction quality improvement 💻 Service standards