Best call center insights tools in 2025

Emlo

Voice analysis technology providing insights into genuine emotions.

FeedAIback

Engaging feedback collection through personalized conversations.

Anecdote

AI-driven feedback analysis for businesses to enhance customer insights.

Amplitude

Insightful analytics for understanding user interactions across platforms.

Monkeylearn Text Classifier

Real-time feedback analysis for informed business decisions.

talksprout

Gather and analyze customer feedback for insights.

Fin by Intercom

Automated customer support for immediate query responses.

InsightQ

Feedback analysis and management for product teams.