Best understanding customers tools in 2025

ResearchGOAT

Generative AI research tool for fast qualitative insights.

Wudpecker

Integrates user feedback with product analytics for clear insights.

EddyAI

Automated customer support and sales assistant for businesses.

Helpcenter

AI-driven content enhancer for customer support teams.

Qualli

Instant feedback through customizable in-product surveys for businesses.

UXSniff

Automated user behavior analysis for website optimization.

WEVO

A digital experience optimization solution for user insights.

Versive

AI-driven research platform for quick customer insights.

AI Assist by airfocus

AI-powered workflow assistant for product management tasks.

GPT Forms

Smart forms that enhance website engagement and user retention.

Free trial + from €99/lifetime
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Segwise.ai

AI-driven insights for optimizing advertising campaigns.

Percept Insight

Analytics platform for deep insights into user engagement.

GraphLab Create

Custom machine learning model creator for developers.

ReviewHawk

Analyze user feedback to improve app performance and satisfaction.

Gamelight

User acquisition and engagement solution for game developers.

Wave AI Note Taker, Transcription and Summary Tool

AI-driven solution for transcribing and summarizing notes efficiently.

Chainfuse

Unified customer data analysis for real-time insights and retention.

1Flow

Collects real-time user feedback for product improvement.

Hotjar AI

Visualize user interactions to enhance website experience

Insightio

Extract actionable insights from customer discussions efficiently.

Kraftful

Automated feedback analysis for product development teams.

Monterey

AI-driven insights for product development and customer feedback.

Userview

Streamlined analysis of user interviews for actionable insights.